Responsible Gaming at 555p — Play Smart, Stay in Control

Our Commitment to Responsible Gaming

At 555p, responsible gaming is not a policy checkbox — it is a core part of how we operate. We believe that gambling should always be an enjoyable leisure activity, freely chosen by adults who understand the risks involved. Our platform is designed to make it easy for players across Bangladesh — from Dhaka to Chittagong, Sylhet to Khulna — to set boundaries, take breaks, and seek help when needed, without any friction or judgment.

Every registered 555p account comes with a full suite of responsible gaming tools that can be activated immediately from within the account settings. These tools are designed to help players manage their spending, their time, and their emotional relationship with gambling — before a problem develops, not after.

Responsible Gaming Tools Available to All Players

Every player on the 555p platform has free access to the following responsible gaming tools at any time. All tools take effect immediately upon activation and cannot be reversed during the period chosen by the player.

To activate any of these tools, log in to your 555p account and navigate to Account Settings > Responsible Gaming, or contact our support team via live chat and we will set it up for you immediately.

How to Set Your Deposit Limit — Step by Step

Setting a deposit limit on 555p takes less than two minutes. Here is how to do it:

1. 1Log in to your 555p account using your registered mobile number or username and password.
2. 2Tap the Account icon in the top-right corner of the screen to open your account menu.
3. 3Select Settings, then choose the Responsible Gaming tab from the menu.
4. 4Choose your limit type (daily, weekly, or monthly), enter the maximum amount in ৳ BDT that you want to be able to deposit, and confirm.
5. 5Your limit takes effect immediately. To lower the limit further, you can update it at any time. To raise the limit, a 7-day cooling-off period applies automatically.

Self-Exclusion — Taking a Longer Break

Self-exclusion is the right choice when you feel that gambling is no longer within your control, or when you simply want to step away from the platform for an extended period. When you activate self-exclusion on 555p, your account is immediately suspended. You will not be able to log in, place bets, make deposits, or receive any promotional communications from 555p for the duration of your chosen exclusion period.

Self-exclusion periods available on 555p are: 6 months, 1 year, 2 years, 3 years, or 5 years. A permanent self-exclusion option is also available. During any active self-exclusion, if you attempt to register a new account to circumvent the exclusion, that account will also be closed immediately and any deposits made will be refunded without bonus winnings.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually. Many players who experience difficulties do not realise they have a problem until it has already affected their finances, relationships, or mental wellbeing. The following signs may indicate that gambling has moved beyond healthy entertainment:

• Spending more money on gambling than you originally planned, or chasing losses by depositing again after a losing session in order to try to win back what you lost.
• Gambling with money that was allocated for essential expenses such as rent, groceries, bKash transfers for family support, utility bills, or loan repayments.
• Feeling irritable, anxious, or distressed when unable to gamble, or when trying to cut down your gambling without success.
• Hiding your gambling activity from family members or close friends, or lying about the amount of time or money you spend on gambling.
• Using gambling as a way to escape from stress, anxiety, depression, loneliness, or personal problems rather than as a form of entertainment.
• Borrowing money, taking loans, or selling possessions in order to fund gambling activity.
• Neglecting work, studies, family responsibilities, or social relationships because of the time spent gambling.

Getting Support — We Are Here for You

If you are concerned about your own gambling or the gambling of someone close to you, 555p support is available around the clock. There is no stigma in asking for help, and our team handles all responsible gaming conversations with complete confidentiality.

When contacting us about a responsible gaming concern, please include your registered mobile number in your message so we can locate your account quickly and take action without delay. All requests are treated with the highest priority.

Protecting Minors — Strictly 21+ Only

555p operates a strict minimum age policy. No person under the age of 21 is permitted to register an account or participate in any gambling activity on the platform. During registration, all players are required to confirm they are aged 21 or above, and identity verification (KYC) is required before the first withdrawal — which includes confirming date of birth against a government-issued identification document.

If you share a device with younger family members at home in Dhaka, Chittagong, or elsewhere in Bangladesh, we strongly recommend enabling a device-level passcode or parental control to prevent access to the 555p platform. Do not share your 555p login credentials with anyone else.

Keeping Gambling Fun — Healthy Play Habits

The great majority of 555p players enjoy the platform as a source of entertainment without ever experiencing problems. Here are some practical habits that help keep gambling in its rightful place as a leisure activity:

• Decide in advance how much you are willing to spend per session and treat that amount as the cost of entertainment — like buying a cinema ticket. Once that budget is gone, stop.
• Set a time limit before you start. Use the reality check feature to get on-screen reminders during play, or simply set a phone alarm so you do not lose track of time.
• Never chase losses. Losing is a normal and expected part of gambling. Depositing more to "win it back" is one of the most common patterns that leads to problem gambling.
• Do not gamble when you are under emotional stress, feeling low, or have consumed alcohol or substances. Impaired judgment and emotional distress are risk factors for problem gambling.
• Balance gambling with other hobbies and social activities. If gambling is the only leisure activity you engage in, that imbalance itself is worth paying attention to.